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For quicker service we'll redirect you to shop the website closest to your shipping destination. Items in your bag will not carry over since our assortments vary by region.
Customer Care
Payment Options
We accept the following credit cards issued in the United States and select other countries: Visa, Mastercard, American Express, Discover.
We accept credit cards issued in the United States and not the following select countries: Afghanistan, Angola, Central African Republic, Cote d'Ivoire, Cuba, Ghana, Iran, Iraq, Democratic People's Republic of Korea, Liberia, Libya, Myanmar, Nigeria, Sierra Leone, Somalia, Sudan, Syria, Yugoslavia.
CREDIT CARD AUTHORIZATION
At the time you purchase, we preauthorize your order amount. This may result in a temporary hold on these funds in your account. For debit cards, these funds may remain in your account but be temporarily unavailable to use. For credit cards, you won't be charged but the amount may be temporarily deducted from your available line of credit. This authorization will be removed within 48 hours of your items being shipped.
We'll only charge you when your order ships. If your order is sent in multiple shipments, you will be charged per shipment.
Your bank controls the timing of authorizations and payments from your account. For details, check with your bank.
BILLING INFORMATION
For your security, your billing name, address, and phone number must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria.
You can use paypal to pay for your order on katespadeoutlet.com. Paypal enables you to securely send payments online with your credit card, debit card, bank account, or paypal account balance. Your credit card and bank numbers are never seen by us, plus you're 100% protected against unauthorized payments sent from your account. Paypal customer service representatives are available to assist you at 1-888-221-1161.
We accept Amazon Pay, simply select the option at checkout. You will be prompted to log in to your Amazon account to complete your purchase.
We accept Apple Pay, simply select the option at checkout. Apple Pay is an easy and secure way to pay when using your Apple mobile phone.
What is Klarna?
Klarna is an alternate payment method that allows you to split your purchase into 4 interest-free payments. The first payment will be taken from your credit or debit card when your order is shipped. The remaining three payments will be automatically charged to your card 14, 28, and 42 days later. To use klarna to pay for your purchase, choose Klarna in the checkout.
Monthly financing through Klarna issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing Law license. For further information click here.
What are the conditions to sign up for Klarna? To sign up, you will need
- A US-issued debit or credit card. Klarna currently accepts most debit and credit cards (i.e., Mastercard, Visa, Discover). Please note, prepaid cards are not accepted.
- To be 18 years of age or over.
- An sms-capable phone number.
- A US residential address.
What purchases are eligible for Klarna?
Purchases greater than or equal to $35 or less than or equal to $2500 are eligible for Klarna.
Can I pay before the due date for Klarna?
Yes. If you want to pay the outstanding balance of your purchase early, simply log in at the top of the page, go to the order page, and select "Pay Off Early".
Will I still be charged if my order is cancelled?
No. If your order is cancelled, you will not be charged.
My email address is not correct. How can I change it for Klarna?
You can reach Klarna customer service anytime by calling 844-KLARNA1 (844-552-7621) or you can live chat with Klarna's customer service agents 24/7 to request that your contact details be updated. Please quote your statement number if you have received a statement by post. https://www.klarna.com/us/customer-service/.
Will this affect my credit score?
When you choose to pay over four (4) interest-free payments, Klarna may perform a soft credit check. This type of credit check will not impact your credit score.
Can a kate spade new york gift card be used with klarna?
Yes. Kate Spade New York gift cards can be used with a Klarna purchase. If you use your Kate Spade New York gift card and still have a remaining balance, you can use Klarna to cover the remainder.
Can I use Klarna in Kate spade New york stores?
You can setup apple pay or google pay for the Klarna digital credit card created on the Klarna app. For the stores accepting apple pay or google pay, the Klarna payment will be no different from any other contactless payment.
How can I reach Klarna?
You can reach Klarna customer service anytime by calling 844-KLARNA1 (844-552-7621), or download the Klarna app to manage your payments directly. https://www.klarna.com/us/customer-service/.
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